PPE
I will be wearing PPE appropriate
for your treatment. In most cases this will be a fluid resistant facemask, my
usual clinic coat. For each patient I will wear a new disposable apron and
gloves. Gloves will prevent me from washing my hands as often as I normally do,
so this will be reviewed.
I will be providing you with a type
IIR fluids resistant facemask to wear. Please bring a small plastic bag/container
with you to place the facemask in following your treatment and bring it with
you on your next visit. If you leave the mask in the bag/container so it is
open to the air on a windowsill( so any moisture can evaporate), it will be
fine for you to reuse for your next visit to me. You can bring your own facemask,
but I would ask that it is type IIR fluids resistant one.
I will keep researching the very
best practice to keep us safe. So, safety procedures may change with time.
Communication
Because of the facemasks, if you have
difficulty communicating with me please let me know straight away as I have a
clear visor I can wear instead.
Paying and Rebooking
Appointments
Before your treatment I will send
you a Covid-19 triage questionnaire that needs returning to me the evening
before your treatment, with this I will send an invoice with my bank details. Please,
please use your surname as the reference, so I can link your payment to you. Paying
and booking appointments can be done online, instead of face to face. Or I can
do this following the treatment, outside 2 meters apart. (I cannot guarantee confidentiality
whilst outside as I have neighbours, so rebooking online might suit you better).
Other Patients & Hygiene
You will not see any other
patients as I will be booking 45 minutes in-between patients to properly clean
the room. This is 30 minutes to ventilate after you leave with the windows open
to let any airborne droplets fall, then 15 minutes for me to wipe down all the
surfaces. This will limit the time and number of appointments that I will have
available, so please be understanding with this.
General Information
Sometimes I spend longer with
patients than many of my colleagues do for a variety of reasons. One of these
reasons is that I will treat multiple problems during the same treatment
session. For everyone’s safety I need to keep treatment sessions to about 20 to
30 minutes. Normally this includes payment and rebooking which is why I suggest
we do this online so that the time we have face to face is maximised with me
being hands on. I hope that makes sense.
Again to protect my family there will be no toilet facilities available to patients.
I have not increased my fees in a
long time and now would seem a sensible time to do this. So, I am increasing my
fee to £50 (new patient £60). I will not be charging for facemasks. If this is a real problem to
anyone please let me know. I normally give a month’s notice for this in the
waiting area, but this is not possible, so the first treatment back will be at
the original fee.
Keep safe,
Louise Cameron
Registered Osteopath
17th June 2020
